Contact the Board
Everything in writing, everything tracked, nothing that depends on one volunteer picking up the phone.
Community conduct standard
Always fine, and never screened out
- Saying a decision was wrong, unfair, badly handled or badly communicated
- Saying the Board is not doing its job
- Anger, frustration, bluntness and sarcasm about a situation
- Disagreeing with a rule, a fine or an assessment
- Describing a condition on a property factually
Held or declined
- Insults and contempt aimed at a person rather than a decision
- Accusing a named person of a crime or of dishonesty
- Calling on neighbors to pressure, confront or gather at a household
- Content about someone's family, appearance, health, finances, race, religion or nationality
- Posting another person's phone number, email or address
- Threats of harm to a person, an animal or property
A message that is held is read by a Board officer and passed on if it is in bounds. You are told what happened and why, and you can edit and resend. Repeated abuse moves correspondence into writing at a reduced rate, which is reviewed every ninety days and never affects your rights as an owner: you can still vote, attend meetings, file requests and appeal any matter.